TERMS AND CONDITIONS
 
This Warranty is your guarantee that ZAL steel, if properly installed and maintained, will meet minimum expected performance levels for at least the warranted period (commencing from the date of installation).

However, certain specific problems and situations (listed below) must be addressed and rectified early in order to get the best possible performance and, if not rectified, may result in the warranty being void.

       
  1.

The warranty applies only to Seymour Rib / Whistler Tile manufactured by Whistler Steel and made from prime quality BHP ZAL steel. The Owner/Contractor is advised to check for the "BHP ZAL" brand name printed on the reverse of the sheets prior to installation. Guttering, down pipes, brackets, doors and other accessories are excluded.

  2.

Seymour Rib and Whistler Tile must be handled and installed in accordance with published BHP guidelines current at the time of installation, with particular attention to the issues listed below:

    a.)

Keep sheets dry at all times while stacked in bundles prior to installation. Wet sheets should be separated and dried to minimize risk of accelerated corrosion due to "wet stacking".

    b.) Do not cut sheets by circular saw or grinders as high temperature swarf will damage the coating.
    c.) During construction, remove swarf and other debris daily to minimize risk of localized corrosion.
  3. Fasteners must comply with AS 3566 Class 3 or Class 4, and be certified as such by the supplier of fasteners.
  4. All fixings, flashing and associated components must be manufactured from compatible metals (COLOR BOND’ steel, ZINCALUME’ steel, zinc or aluminum) or be coated or plated in accordance with current published BHP guidelines. For long lasting consistency in appearance, flashing should be made from the same materials as the Seymour Rib and Whistler Tile.
  5.

The paint finish as supplied must not be scratched, abraded, damaged, or coated with any foreign matter or incompatible material (including stack and flue deposits).

  6. Product failures wholly or in part due to the following causes are not covered by this warranty.
    a.) Mechanical, chemical or other damage before, during or after installation.
    b.)

Attack from chemical agents, fumes, liquids or solids other than direct rainfall.

    c.) Unwashed areas sheltered from normal rainfall and not regularly cleaned.
    d.) Extended contact with soil, dust, ashes, fertilizers, or moisture retaining substances.
    e.)

Areas in metallic contact with incompatible materials (e.g. lead, copper, carbon/graphite, or stainless steel) or subject to water run-off from such incompatible materials.

    f.) Failure to remove debris and/or failure to provide free drainage of water including internal; condensation from all surfaces of the project.
    g.) Deterioration of the panels caused by contact with wet, green or treated timber.
    h.) Severe marine, industrial or corrosive environments unless specifically agreed and noted.
    i.) Terrorism, storm and tempest or other Acts of God.
  7.

Failure of the product from corrosion is defined as when the sheet is perforated. Surface rust, or minor corrosion at tension bends or cut edges to natural weathering does not constitute failure of the product. 

       
Warranty Checklist:

Repair / Amend Recommendations 

Galvanized steel gutters for inert catchments - recommended ZAL steel.
Fallout from nearby cooling tower – check water chemistry for aggressiveness
Building material debris on roof – should be removed
Flues (chimneys) should be at least 5m high
Low slope roofs < 50 should have the edges turned down on overhangs
Unwashed areas – check that there are no aggressive contaminants
Roof sheeting should be crest fastened only
End lap recommendations:
  100 mm for walls
  200 mm for 5-15° pitch roofs
  150 mm for 15° pitch roofs
  200 mm and double sealant beads for 5° pitch roofs
  Sheet length maximum
  24 m screw fixed on crest for roof
  15 m screw fixed on valley for wall
       
PH environment – 6-10
Watch for tight bends and bleed through rust
Watch for edge and edge creep corrosion (especially on drip edges and slit clip deck product)
Advice owner to watch for swarf from following contractors e.g. Ventilators etc.

No. Go Warranty

Swarf staining
Contact or water run off from copper or lead
Contact with treated timber
Contact with wet cement or soil
Ponding (standing water)
AC condensate running on roof
Incorrect fasteners
Industrial fallout
Proximity to aggressive environments
Situations that result in a continuously wet condition
Sheets cut with oxy acetylene or disk saw
Building used to house wet animals including cattle, pigs, horses, and chickens
Acid cure silicone sealant used
Fasteners that have rubber washers containing carbon black
All flashings sealed which contact the roof e.g. must avoid capillary action and wet areas
Roof sheet temperature exceeds 350° C
Presence of sulfur based compounds in the atmosphere
Performed ZAL coated panels exposed to an external atmosphere
Slip sheets (cover) where new sheeting is laid on top of existing rusty sheets.

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